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For Enterprise Architecture Professionals

How Forward-Thinking Insurers Modernize Systems To Win, Serve, And Retain Customers

Product And Distribution Innovation Drive New Modernization Paths

January 29, 2015

Why Read This Report

New distribution models and accelerated product innovation are the primary disruptive elements facing insurers today. These directly pressure core business systems. Insurers that can modernize these systems will gain advantage over players that can't. But how should they proceed? Enterprise architects guiding these massive efforts face a range of choices and are unclear where to start, which core systems to attack first, what investment to make in third-party business apps, and, with all the hype, how aggressively to pursue the promise of agility in the cloud. To understand where the industry is, Forrester defined three paths of system modernization and describes the business drivers and the current technology management reality guiding which path a firm takes.

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Table of Contents

  • The Insurance Industry Is Ripe For Disruption
  • Path 1: Modernization With Insurance Packages Meets Many Needs
  • Path 2: Componentized Applications In A Mix-And-Match Model
  • Path 3: Digital Business Services Move Insurance To The Cloud
  • RECOMMENDATIONS

  • EAs Find A Path Based On Line Of Business, Core System, And Disruption
  • WHAT IT MEANS

  • Make No Mistake — Cloud-Based Business Services Are The Future
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