Trends Report

How SaaS-Able Are Content, Collaboration, And Data Software Categories?

Only Some Categories Possess The Innate Characteristics Suited To SaaS Delivery

July 8th, 2009
Craig Le Clair, Vice President, Principal Analyst
Craig Le Clair Vice President, Principal Analyst
Ted Schadler, VP, Principal Analyst
Ted Schadler VP, Principal Analyst
With contributors:
Stephen Powers , Peter Schmidt

Summary

Many enterprises are considering information and knowledge management (I&KM) software-as-a-service (SaaS) solutions as alternatives to on-premise software installations and perpetual-license models. In response, I&KM vendors — old and new — have launched more than 100 SaaS offerings. But what software categories should I&KM professionals focus on, and which ones are likely to be generally adopted? To find out, we developed a "SaaS-ability" model indicating how well SaaS delivery works for a category. The most SaaS-able I&KM apps are blogs, email, and Web conferencing, while the least SaaS-able are business process management and master data management. You can apply this framework to other categories or your own applications to determine if SaaS is a viable option for your organization.

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