Trends Report

How To Adapt When Your Workforce Ecosystems Are Breaking

COVID-19 And An Economic Crisis Are Shattering The Formal And Informal Ecosystems Your Employees Rely Upon To Get Work Done

June 19th, 2020
With contributors:
Keith Johnston , James McQuivey, PhD , Katy Tynan , Mark Brandau , Alex Sobchuk , Rachel Birrell

Summary

The COVID-19 crisis has upended the way we work. Often overlooked, however, is the impact the crisis has had on both formal (company-provided) and informal (socially provided) ecosystems that support workers: Everything from childcare to transportation to office kitchens must be reconsidered. This report gives you a framework for thinking about which ecosystems are broken and how to start fixing them.

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