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For Application Development & Delivery Professionals

How To Create A Knockout Enterprise Collaboration Strategic Plan

Strategic Plan: The Enterprise Collaboration Playbook

October 16, 2020

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This is the Strategic Plan report in The Enterprise Collaboration Playbook For 2021.

Why Read This Report

Enterprise collaboration programs can provide the connective tissue of the customer experience (CX) ecosystem. However, programs fall flat when application development and delivery (AD&D) professionals approach them without clear business objectives and stakeholder support. Having a strategic plan that all stakeholders agree on can make the difference. This report provides a guide for the collaboration leadership team on creating that strategic plan using Forrester's POST methodology. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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Table of Contents

  • You Need A Strategic Plan For Enterprise Collaboration
  • A Strategic Plan Will Help Unite The Enterprise Collaboration Team
  • Follow The POST Methodology To Construct The Plan
  • Recommendations

  • Make Enterprise Collaboration A Business-Level Strategy
  • Supplemental Material
  • Related Research Documents

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