How French Banking Customers Use Different Channels, 2015

Weave Digital And Human Touchpoints Together To Build A New Generation Of Digital Banking
May 4th, 2015
With Contributors:
Alex Causey
and Adam Moitoso


Banking channel use is changing in France as customers increasingly use digital touchpoints like online and mobile banking to manage their financial lives. Digital touchpoints are gradually replacing branches as the primary touchpoint many French customer

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