Trends Report

How A Platform Business Model Changes A Financial Services Firm

Driving Innovation With Platform-Based Strategies

August 9th, 2021
Jacob Morgan, null
Jacob Morgan
With contributors:
Oliwia Berdak , Corrado Loreto , Sam Bartlett


Platform business models dramatically improve growth, drive better outcomes for customers, and require substantial collaboration with other companies — but most financial services firms are competitive, not cooperative. That presents a challenge for firms trying to build a future fit technology strategy in a connected economy. Financial services strategy execs should read on to recognize how platform business models will change their firm, appreciate how transformative collaborative approaches will be for financial services, and understand the changing roles their firm can play.

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