Forrester receives thousands of business- and technology-related inquiries each year that provide insight into the challenges our clients face. In the past year, we've received more than 300 inquiries focused on various internet-of-things (IoT) topics from Forrester end user clients. This report highlights trends in IoT initiatives and distills our guidance into five actions that infrastructure and operations (I&O) leaders can take to integrate IoT solutions into their business.