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For Infrastructure & Operations Professionals

Intelligent Automation Will Push Organizations Flat, Wide, And Anxious

Post-Pandemic, Over 18.2 Million US Workers Will Remain At Home

September 1, 2020

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Why Read This Report

Prior to the pandemic, much of the future-of-work conversation focused on how automation will displace, add, or transform jobs. Those questions remain, but COVID-19 has raised even more. Rapid digital transformation, working from home (WFH), and recessionary cost pressures will affect infrastructure and operations (I&O) professionals and their enterprises in three less-discussed but important ways: the flattening of organizations; a widely dispersed workforce, and the emergence of new forms of employee anxiety.

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Table of Contents

  • Prepare For The Future-Of-Work Transition
  • Take Note: Your Workforce Will Become Flat, Wide, And Anxious
  • Recommendations

  • Prepare For The Automation Surge With A View Beyond Job Loss
  • What It Means

  • In The End, We Get To Decide How And When To Use Automation
  • Related Research Documents

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