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For Enterprise Architecture Professionals

Content Services Are Foundational For Employee And Customer Experiences: Look Ahead To 2025

Vision: The Enterprise Content Management Playbook

July 13, 2020

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Why Read This Report

Content services and modern content platforms dominate the enterprise content management (ECM) conversation. New vendors as well as veterans with next-generation architectures are winning deals with cloud and hybrid offerings. Enterprise architecture (EA) pros must look at cloud, intelligent content services, and app design and development tools as they envision their future content apps. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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Table of Contents

  • Rethink ECM: From Repositories To Platforms for Automation
  • Recommendations

  • Enterprise Architects Must Plan For 2025's Content Challenges Now
  • Supplemental Material
  • Related Research Documents

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