Intranet Portals: Workforce Technology Adoption 2011

November 9th, 2011

Tim Walters, Ph.D.

With contributors:

Matthew Brown , Joe Dang

Summary

Information retrieval and employee self-service functions still dominate intranet usage. Collaboration and team- or project-support tools are increasingly available but are often outside of the intranet framework. When planning the transition to the integrated Information Workplace, content and collaboration professionals should analyze the intranet in the context of the broader internal knowledge management environment.

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