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For Enterprise Architecture Professionals

Invest In Fresh Skills As ECM Shifts To Modern Content Platforms

Organization: The Enterprise Content Management Playbook

September 11, 2020

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This is the Organization report in The Enterprise Content Management Playbook For 2021.

Why Read This Report

As enterprise content management (ECM) investments shift to content services and cloud deployment models, the composition of the program team will change. Enterprise architecture (EA) professionals must lead their ECM program teams as they modernize; reinvest in new platforms; and adapt to new ways of creating, collaborating, and managing enterprise content. This is an update of a previously published report. Forrester reviews and revises it periodically for continued relevance and accuracy. We are now updating it with our latest survey data on ECM.

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Table of Contents

  • Senior Technology Roles Continue To Be Program Champions
  • Understand The Skill Sets That Contribute To ECM Success
  • Recommendations

  • Invest In The Skills You'll Need For Tomorrow — Not Yesterday
  • Supplemental Material
  • Related Research Documents

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