Save or Share this Report

For eBusiness & Channel Strategy Professionals

It Takes A Village To Deliver World-Class B2B Commerce

Tools And Technology: The B2B eCommerce Playbook

January 29, 2019

Primary author headshot

Authors

  • By Allen Bonde
  • with John Bruno,
  • Charlie Ruhl,
  • Peter Harrison
Playbook icon

This is the Tools And Technology report in The B2B eCommerce Playbook For 2019.

Why Read This Report

Producing an effective B2B eCommerce technology strategy is like planning for a successful journey: You need a good map, a proper guide, and the right tools. In the age of the customer, B2B digital business pros must: 1) create a compelling strategic plan; 2) select world-class partners; and 3) choose a robust and scalable B2B eCommerce solution suite. This report distills Forrester's best thinking on how B2B digital business pros can create the right customer use cases, select key partners, and choose the best technology solutions. This document is an update of the report published on May 1, 2017, and includes new insights, data, and examples.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase

Table of Contents

  • Developing A B2B eCommerce Infrastructure Requires A Solid Plan
  • Commerce Service Providers Can Speed Progress Toward Milestones
  • Proven Methodologies Help Identify Key Tools And Technologies
  • Recommendations

  • Build Agility And Expertise Into Your Technology Strategy
  • Related Research Documents

Recommended Research