Trends Report

It’s Time To Upgrade Business Intelligence To Systems Of Insight

December 18th, 2018


Business intelligence (BI) technologies have been faithfully serving enterprises’ information needs for more than two decades. The world, however, doesn’t stand still. BI must keep evolving, improving, and adapting to key business agility trends in the age of the customer as well as help enterprises become more insights driven. The next evolution? Systems of insight. This report helps application development and delivery (AD&D) pros combine the best of BI, agile BI, and big data practices into a more cohesive systems-of-insight strategy.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.