Trends Report

Lead The Design-Minded Evolution Of Your Firm

Master Three Design Competencies To Be Successful

November 2nd, 2018
With contributors:

Summary

Design is a key determinant in the success of the modern organization. Though firms are building a competency in design, their efforts are piecemeal and unstructured. CIOs and other tech leaders can sponsor and lead their firm's transformation to a design-minded organization. This report identifies the factors that CIOs must consider when leading this transformation.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.