Trends Report

Effective Architecture Delivers Business, Not Technology, Outcomes

Link Capabilities, Processes, And Value Streams For The Greatest Business Impact

September 13th, 2023
With contributors:
Matthew Guarini , Gordon Barnett , Aidan Riga , Bill Nagel

Summary

Technology executives who only use a process-oriented model of the organization are shortchanging their business counterparts by creating limited views of their operational and strategic environments. Value streams and business capability views can create a broader and more valuable platform for strategic discussions and executive decision-making. Tech execs and enterprise architecture (EA) leaders should use a combination of value stream, business capability, and process viewpoints to best articulate options for achieving business outcomes.

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