Ever-evolving buyer demands are forcing B2B sellers to fundamentally rethink how they go to market — from the customers they target to the channels they sell through. The B2B e-commerce playbook examines the growing influence of the broader e-commerce and digital selling landscape and outlines how organizations and digital business leaders can optimize their B2B e-commerce strategy, build a plan, and pick the right technology building blocks for near- and long-term success. This report is an update to a previously published report.