Market Overview: Enterprise Search
Google, Microsoft, And Autonomy Face Credible Competitors
September 2, 2011
Why Read This Report
Forrester evaluated 12 enterprise search vendors that vary widely in their brand awareness, cost, and ease of use. Google, Autonomy, and Microsoft are the most well-known names; they own a large portion of the existing market. However, the other nine vendors in this evaluation also have capable products worth examining. Coveo and Vivisimo specialize in customer service; Attivio, Exalead, and Endeca in custom applications to merge structured and unstructured information; Sinequa and IBM in semantics; ISYS in OEM; and Fabasoft in eGovernment. Enterprise search vendors have elevated and deconstructed what search is and can be. The demand for relevant retrieval of corporate information remains strong, and the final chapter of this competitive — albeit mature — market has yet to be determined.
Get Access
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
Purchase Report
This report is available for individual purchase ($2495 USD).
PurchaseTable of Contents
- What Search Buyers Need Is Not What Search Vendors Sell
- Products Fall Into Three Categories: Specialized, Integrated, And Detached
- Edge Functionality Differentiates Mature Products
- Search Software Vendor Profiles
-
RECOMMENDATIONS
- Match Your Vendor With Your Information Management Enthusiasm
- Supplemental Material
- Related Research Documents
Recommended Research
-
Five Lessons From The Masters Of Web Content Management
April 30, 2015 | Ted Schadler
-
Market Overview: Online Video Platforms For Sales And Marketing
February 17, 2015 | Philipp Karcher
-
AD&D's Five Roles In Successful Website Globalization And Localization
February 13, 2014 | Mark Grannan