Save or Share this Report

For eBusiness & Channel Strategy Professionals

Marketplaces Will Reshape Financial Services

Marketplaces Will Be The Most Successful Platform Business Model In Financial Services

October 25, 2019

Primary author headshot

Authors

  • By Jacob Morgan
  • with Benjamin Ensor,
  • Corrado Loreto,
  • Sam Bartlett

Why Read This Brief

Marketplace business models offer many advantages over traditional linear value chains, benefiting both providers and customers, as well as the owner of the marketplace. While many new marketplaces will not thrive, marketplace business models are here to stay and can spark opportunity through data insights and new relationships that they create. Digital business leaders should read this research to see how customer behavior, connective technologies, regulators, and collaborators are coming together to shape marketplace-driven financial services.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Want to know what will happen in 2020? Visit Forrester's Predictions 2020 Hub, where you can read what's coming next in marketing, customer experience, technology, innovation, and more.

Purchase Report

This report is available for individual purchase ($349 USD).

Purchase

Table of Contents

  • The Move To Digital Marketplaces Reaches Financial Services
  • Financial Services Will Increasingly Be Sold Via Marketplaces
  • Recommendations

  • Start Collaborating Through Marketplaces Now
  • Supplemental Material
  • Related Research Documents

Recommended Research