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For eBusiness & Channel Strategy Professionals

Mobile: The First 100 Days

Best Practices Harvested From Industry Leaders To Begin Your Customer Experience Transformation Journey

August 9, 2017

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Why Read This Report

Just because Fortune 500 companies were not born mobile does not mean they cannot evolve their delivery operations to build the next generation of mobile or digital experiences. Doing so demands a lot of changes and strong senior leadership. Often, Forrester is asked, "where do we start?" We interviewed more than 40 senior digital business leaders to tap into their wisdom about how they drove change within their large enterprises including during the first 100 days.

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Table of Contents

  • Mutate Your Delivery DNA To Build Next-Generation Experiences
  • Supplemental Material
  • Related Research Documents

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