Summary
Banks and insurance firms are exploring natural language processing (NLP) use cases as part of their digital transformation. Knowledge graph, intelligent document extraction, and AI-based text analytics make NLP technologies more applicable across verticals and business processes. However, it's often challenging to move projects involving NLP technology from proof of concept to live production. Investing in such technologies is a complex decision. Application development and delivery (AD&D) pros should read this report to learn from others' experiments.
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