Landscape Report

Now Tech: Warehouse Management Systems, Q1 2021

Forrester's Overview Of 19 Warehouse Management Systems

January 27th, 2021
George Lawrie, Vice President, Principal Analyst
George Lawrie Vice President, Principal Analyst
With contributors:
Fiona Swerdlow , Anna Vyshnevska

Summary

For years, companies outsourced transportation and warehouse management by using third-party logistics services to share logistics facilities. But supply chain disruption and rapidly changing patterns of demand mean that more companies (in both B2B and B2C) must exercise more direct control over the systems that manage delivery of their customer promises. CIOs should use this report to understand the basic capabilities of vendors that provide modern warehouse management systems and to select one based on size and functionality.

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