Now Tech: Cloud Contact Center Vendors, Q2 2020

Forrester's Overview Of 25 Cloud Contact Center Providers
June 2nd, 2020
With Contributors:
Hailey Colin
and Diane Lynch


You can use cloud contact center providers to rapidly deliver critical contact center capabilities, increase flexibility and scale of operations, and lay the foundation for a cognitive contact center. But to access these benefits, you'll first have to sel

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