Trends Report

Onboard The Business To Your Cloud Strategy

January 6th, 2015
James Staten, null
James Staten
With contributors:
Glenn O'Donnell , Michael Caputo

Summary

It's all too easy for I&O professionals and technology management to build a strategy around any new technology area that is focused on delivering lower technology costs and greater operational efficiency. However, to get your cloud strategy right, you have to learn to move away from measuring the success of change against technology management care-abouts and focus on the priorities of the business. Forrester's Business Technographics® surveys show a stark disconnect between technology management's and the business' desired outcomes from cloud computing; embracing the shift to cloud services means driving and measuring its success against metrics defined by the business before those of IT. To get this right, change must first happen in the culture of the I&O organization, and this change must start at the top. This report outlines the strategic plan of Forrester's solution for I&O pros working on cloud computing. This report is designed to help you onboard the business to your cloud strategy. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.