Skip to main content

Save or Share this Report

For Application Development & Delivery Professionals

Opportunities And Risks Accompany The Use Of Employee Collaboration And Meeting Technology

Video, Audio, And Chat Just Got More Complicated For Enterprises

December 11, 2020


Why Read This Brief

Hundreds of millions of workers are on chats, video, and audio calls each day, with many working from home — this is the "new normal." Application development and delivery (AD&D) leaders and their legal, information management, and security peers should read this report to understand the key issues of using and refining meeting and collaboration tools, including retention, security, and appropriate use. Many organizations are at risk and will be playing catch-up here.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($395 USD).


Recommended Research