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For Infrastructure & Operations Professionals

Optimize Your Cloud Organization For Speed And Customer Delight

January 24, 2017

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This is the Organization report in The Cloud Computing Playbook For 2017.

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Why Read This Report

Cloud computing is the engine of enterprise digital transformation. Customers drive intense demand for better experiences, and your developers use cloud-enabled development processes, services, and tools to create them. But yesterday's siloed technology management organizations are holding infrastructure and operations (I&O) professionals and leaders back. This report shows how to create a nimble, collaborative, multidisciplinary cloud computing team focused on customer experience (CX), speed, and innovation.

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Table of Contents

  • Traditional Tech Management Fails At Customer Obsession
  • The New Cloud Org Is Fast, Integrated, And Collaborative
  • I&O Must Recruit, Train, And Partner For Cloud Roles And Skills
  • Recommendations

  • Take Five Steps To Create Your Own Cloud Organization
  • Related Research Documents

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