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For Infrastructure & Operations Professionals

Optimize Your Cloud Organization For Speed And Customer Delight

Organization: The Cloud Computing Playbook

January 24, 2017

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This is the Organization report in The Cloud Computing Playbook For 2018.

Why Read This Report

Cloud computing is the engine of enterprise digital transformation. Customers drive intense demand for better experiences, and your developers use cloud-enabled development processes, services, and tools to create them. But yesterday's siloed technology management organizations are holding infrastructure and operations (I&O) professionals and leaders back. This report shows how to create a nimble, collaborative, multidisciplinary cloud computing team focused on customer experience (CX), speed, and innovation.

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Table of Contents

  • Traditional Tech Management Fails At Customer Obsession
  • The New Cloud Org Is Fast, Integrated, And Collaborative
  • I&O Must Recruit, Train, And Partner For Cloud Roles And Skills
  • Recommendations

  • Take Five Steps To Create Your Own Cloud Organization
  • Related Research Documents

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