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Organization Size Drives Apps Maintenance Behavior

Big IT Is More Rigorous In Methodology And More Apt To Outsource

March 22, 2007

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  • By Marc Cecere
  • with Laurie M. Orlov,
  • Bo Belanger

Why Read This Report

Forrester recently surveyed 277 IT decision-makers about their application maintenance habits and preferences, and we analyzed their responses, looking at the effect of organization size on structure, funding, and other factors that affect the maintenance of applications. To do this, we divided IT shops into two groups: "Big IT" refers to IT within organizations with more than 20,000 people, and "all others" refers to the rest of the organizations that we surveyed. Although these IT organizations are structurally similar, we found significant differences in funding, outsourcing, and perceptions of IT, as well as in how these shops plan to improve.

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Table of Contents

  • Funding And Problem-Solving Are Key Size-Based Differences

  • Large Shops Should Migrate To Greater Specialization
  • Related Research Documents