Predictions Report

Predictions 2015: Identity Management, Fraud Management, And Cybersecurity Converge

Convergence Will Help S&R Pros Fight Cybercrime And Privacy Abuse Without Affecting Customer Experience And Business Agility

November 12th, 2014
Andras Cser, Vice President, Principal Analyst
Andras Cser Vice President, Principal Analyst
With contributors:
Stephanie Balaouras , Jennie Duong

Summary

As firms exploit digital technologies both to create new sources of value for customers and to increase their operational agility, identity and access management (IAM) requires far more than just provisioning employees with corporate resources and enforcing access. IAM for the digital business means the ability to oversee access by a variety of populations, from employees to partners to customers. IAM, done correctly, can protect customers' privacy, save the enterprise millions in fraud costs, counter threats from malicious insiders, and thwart sophisticated cyberattacks — without hurting employee and partner productivity, business agility, or customer experience. In this report, we provide S&R pros with detailed advice and recommendations on these and other pivotal trends that we predict will occur in 2015.

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