Predictions Report

Predictions 2016: Digital Services Transformed

Mounting Pressures Will Change The Priorities Of Firms And Their Providers

November 9th, 2015
Liz Herbert, VP, Principal Analyst
Liz Herbert VP, Principal Analyst
John McCarthy, null
John McCarthy
Anjali Yakkundi, null
Anjali Yakkundi
With contributors:
Christopher Andrews , Frederic Giron , Marc Cecere , Sarah Sikowitz , Arelai Ephraim , Ian McPherson

Summary

2016 will see the beginning of wholesale changes in the technology services market. This brief examines the three-part dynamic that will alter the way firms buy these services — as digital transformation pressure overcomes fragmented decision-making and budgets — and describes the six ways this dynamic will force service providers to evolve across multiple areas, from their go-to-market strategies to how they sell and deliver.

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