Predictions 2017: Engaging The Empowered Patient
Big Data, Digital, And Virtual Care Become Key For Engagement For Healthcare
November 2, 2016
Why Read This Report
The empowered healthcare consumer — the patient or plan holder — is one key driver of change in a massive industry in the midst of transformation. While the rise of the empowered consumer has been on the radar of healthcare CIOs and execs for the past several years, 2017 will see the conversations they have with their peers shift from understanding the impact to putting in the tools to engage with healthcare consumers.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($499 USD).Purchase