Predictions Report

Predictions 2020: Employee Experience

Companies Will Be Bolder, More Controversial In Their EX Transformation Efforts

October 31st, 2019
J. P. Gownder, Vice President, Principal Analyst
J. P. Gownder Vice President, Principal Analyst
David Brodeur-Johnson, Principal Analyst
David Brodeur-Johnson Principal Analyst
Andrew Hewitt, Principal Analyst
Andrew Hewitt Principal Analyst
Samuel Stern, null
Samuel Stern
With contributors:
Keith Johnston , Emily Jastrzembski , Alex Sobchuk , Rachel Birrell

Summary

An emphasis on corporate values and heightened employee expectations for living those values will pressure firms to get serious about their employee experience (EX) commitments in 2020. The risk of not getting it right? Public shaming and less ability to attract and retain top talent.

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