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For Enterprise Architecture Professionals

Prepare For The Post-Repository World Of Intelligent Content Services: ECM In 2021

Vision: The Enterprise Content Management Playbook

February 7, 2017

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Why Read This Report

Enterprise content management (ECM) is a healthy technology market, but it's in an important transitional state. Long-time leading vendors are on the defensive — consolidating, merging, and divesting. New competitors are winning deals with cloud-native content platforms or modern architectures that support the delivery of flexible, granular, purposeful applications. Enterprise architecture (EA) professionals must rethink how they manage their content — and consider how transparent, intelligent services can elevate content beyond traditional repositories. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy, most recently to reflect new ECM trends and strategic challenges.

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Table of Contents

  • One Repository To Rule Them All: A Vision That Didn't Materialize
  • Adjacent Markets Offer A Continuum Of Content Management Options
  • ECM Transforms From Repositories To Intelligent, Transparent Services
  • Recommendations

  • Enterprise Architects Must Plan For 2021's Content Challenges Now
  • Supplemental Material
  • Related Research Documents

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