Records Managers Must Focus On Business Needs, Budgets, And Technology To Succeed
Forrester Research And ARMA International Records Management Online Survey, Q3 2013
September 18, 2013
Why Read This Report
This report outlines the results of the fifth annual joint survey conducted by Forrester Research and ARMA International on records management (RM) trends. RM decision-makers have reported consistent year-over-year ambitions to increase their deployment of RM applications, yet they struggle to demonstrate mastery over budgets, storage issues, and skills development. Reluctance to investigate cloud or software-as-a-service (SaaS)-based records management applications puts RM professionals at odds with their IT peers, who have actively embraced cloud providers for compliance-driven message or information archiving platforms. Confidence in demonstrating the accuracy, accessibility, and trustworthiness of an organization's electronically stored information (ESI) remains low. Enterprise architects must take a stronger role in guiding their records and information management peers as RM software acquisition is planned and deployed.
Already a Client?
Log in to read this document.
Become a Forrester Client
Timely and relevant, Forrester's RoleView research aligns to 13 leadership roles across business and technology management. Our expertise in customer experience, mobile, digital business, and big data will help your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($499 USD).Purchase
Table of Contents
- Records Management Is Ripe For Digital Disruption
- Adoption, Skills, And Stakeholder Alignment Impede RM Programs
WHAT IT MEANS
- RM Discipline Is Not Adapting Fast Enough To Address Digital Demands
- Supplemental Material
- Related Research Documents
Strategic Portfolio Management Is Agile
July 21, 2016 | Margo Visitacion
Brief: Storage Wars Will Deliver Extreme Speed Sooner Than Expected
January 26, 2016 | Richard Fichera
Your BT Agenda Demands A Hybrid Cloud Storage Strategy
January 8, 2015 | Henry Baltazar