Skip to main content

Save or Share this Report

For Infrastructure & Operations Professionals

The Forrester Guide To Configuration Management

Master This Broken Process To Gain Real Transformation Benefits

September 11, 2020


Why Read This Report

The age of the customer demands operational excellence within the technology organization. A sound concept of configuration management is essential to ensure always-on, secure, high-quality services, yet configuration management has been troublesome and confusing. Ultimately, the term reflects the need for a coherent information architecture supporting IT and digital operations. Infrastructure and operations (I&O) pros need a comprehensive, unified approach and an up-to-date awareness of recent cloud-native, DevOps, and infrastructure-as-code (IaC) trends. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($745 USD).


Table of Contents

  • Configuration Management: A Challenge On The Road To Digital
  • Choose The Right Configuration Management Solution For The Problem
  • Each Domain Supports Distinct Use Cases
  • Recommendations

  • Develop An Information Architecture For Your Digital Pipeline
  • What It Means

  • The Digital Pipeline Information Fabric
  • Related Research Documents

Recommended Research