Research Overview: Vendor Management For Customer-Obsessed Enterprises

An SVM Leader's Guide To Research About What Matters To Their Firm's Customers
October 1st, 2019
With Contributors:
Christopher Mines
and Shayna Neuburg


Technology suppliers are increasingly central to firms' innovation and differentiation, which means that vendor management offices (VMOs) need to change. This report provides an overview of a range of Forrester's research that helps VMOs evolve beyond the

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