Retail Technology Self-Assessment Workbook

July 22nd, 2009

George Lawrie Vice President, Principal Analyst

Summary

The Retail Technology Self-Assessment workbook can be used to evaluate retailers' strengths and weaknesses across a set of retail-centric technologies, processes, and capabilities. Retail IT executives should use this workbook to identify how well technology supports the retailer's processes and competitiveness. The workbook can be used to assess retail IT's ability to support multiple processes or to assess an individual process for the purpose of creating a development plan.

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