Best Practice Report

Rethink Your Smart Office Strategy

The COVID-19 Pandemic Is Accelerating The Move To Smart Office Environments

September 28th, 2020
Andrew Hewitt, Principal Analyst
Andrew Hewitt Principal Analyst
Michele Pelino, Principal Analyst
Michele Pelino Principal Analyst
With contributors:
Lauren Nelson , Glenn O'Donnell , Renee Taylor-Huot , Art Schoeller , Tyler Brown

Summary

Remote work has become pervasive, and many office staff will be working from home for the foreseeable future. Infrastructure and operations (I&O) pros must reassess their office buildings and develop a comprehensive strategy to enable employees to work on-premises safely and productively. This return-to-work strategy should address key questions about how employees can safely return to the office and who drives these decisions. This report describes a strategic approach to human engagement in the modern workplace, both during and after the pandemic.

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