Remote work has become pervasive, and many office staff will be working from home for the foreseeable future. Infrastructure and operations (I&O) pros must reassess their office buildings and develop a comprehensive strategy to enable employees to work on-premises safely and productively. This return-to-work strategy should address key questions about how employees can safely return to the office and who drives these decisions. This report describes a strategic approach to human engagement in the modern workplace, both during and after the pandemic.