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SAP Services Market Overview

Navigating A Crowded SAP Partner Landscape In The Digital Era

December 23, 2013

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Why Read This Report

Today's SAP solutions extend far beyond systems of record that manage financials and supply chain processes. Through mobility, analytics, cloud, social, and ecosystem solutions, the SAP platform has the potential to become the centerpiece for significant business model disruption in the age of the customer. In the past few years, SAP has innovated new solutions (such as Hana and SAP Jam) and also amped up its portfolio with a multitude of acquisitions (such as SuccessFactors, Ariba, Sybase, and Syclo). SAP customers now have access to leading-edge capabilities for the move to digital. But, one thing that hasn't changed is the propensity to use services partners for SAP initiatives. These partners can help in areas such as strategy, business process design, technical implementation, and ongoing support. This report looks at the ecosystem of services options that surround SAP — with an eye toward digital technologies that help enable better customer experience.

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Table of Contents

  • SAP Customer Needs Have Changed Dramatically In Recent Years
  • Select A Partner For Innovation, Speed To Value, And Business Acumen
  • Consider Specialist IP For Niche Needs In Critical SAP Project Areas

  • Make Your Services Candidates Prove They Can Support Agile Rollout
  • Supplemental Material
  • Related Research Documents

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