Tech Tide Report

TechRadar™: Software-As-A-Service, Q1 2014

Vendors Have More And Better SaaS Options Than Ever — Are You Prepared?

January 7th, 2014
Liz Herbert, VP, Principal Analyst
Liz Herbert VP, Principal Analyst
Amy DeMartine, VP, Research Director
Amy DeMartine VP, Research Director
Paul D. Hamerman, null
Paul D. Hamerman
William Band, null
William Band
Claire Schooley, null
Claire Schooley
Duncan Jones, null
Duncan Jones
James Staten, null
James Staten
With contributors:
Christopher Andrews , Kate Leggett , Robert Brosnan , Rob Koplowitz , Alan Weintraub , Fraser Tibbetts , David Aponovich

Summary

Nearly 15 years after the appearance of software-as-a-service (SaaS) startups such as salesforce.com, NetSuite, and Google, software-as-a-service is nearing its tipping point. SaaS adoption is poised to surpass the 50% mark within the next 12 months — with adopters using an average of four SaaS solutions (a number that we expect will double in one year's time). With the greater prevalence of SaaS across applications categories, technology sourcing executives must help with researching solutions, piloting and purchasing, and contract negotiations. This report analyzes the maturity, adoption, and potential for business value for SaaS delivery models in key categories of enterprise applications. This report replaces previous versions of our analysis, conducted in 2009 and 2011, and includes an expanded set of categories analyzed and an up-to-date look at SaaS options for enterprise applications buyers.

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