Trends Report

Technology Populism Fuels Mobile Collaboration

When IT Supports Personal Mobile Phones, Mobile Collaboration Ensues

July 13th, 2009
Ted Schadler, Vice President, Principal Analyst
Ted Schadler Vice President, Principal Analyst
With contributors:
Matthew Brown , Brian Hill , Peter Schmidt , Robert Whiteley III

Summary

When firms support their employees' mobile phones and smartphones, good things happen. Our recent survey of 2,307 IT decision-makers in the US and Europe showed that one in four enterprises provides at least some support for personal mobile devices. The leading applications on these personal phones support mobile collaboration: email and calendaring, as well as access to corporate networks and team sites. Worried about security? The best approach is not building higher walls; it's creating a "personal responsibility" policy that covers all devices and media, bolstering the policy with training, supporting emerging technologies, and monitoring for compliance.

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