Trends Report

The EA View: BPM Has Become Mainstream

BPM Centers Of Excellence Provide The Catalyst For Success

February 19th, 2008
Ken Vollmer, null
Ken Vollmer
With contributors:
Mary Pilecki , Katie Smillie , Gene Leganza

Summary

Two recent Forrester surveys highlight the increased adoption rate of business process management (BPM) technology and processes within enterprises. And while both surveys confirm that BPM has achieved mainstream status in the business world, the success rates of BPM implementations continue to vary considerably. BPM centers of excellence (COEs) are playing a key role in determining the level of enterprise satisfaction with these efforts, and enterprise architects should actively support the concept and operation of BPM COE efforts to help their enterprises achieve higher levels of BPM project success.

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