Skip to main content

Save or Share this Report

For Enterprise Architecture Professionals

The ECM Playbook Is Your Guide To A Rejuvenated Program Strategy

Executive Overview: The Enterprise Content Management Playbook

July 17, 2020

Primary author headshot


Playbook icon

This is the Executive Overview in The Enterprise Content Management Playbook For 2021.

Why Read This Playbook

Enterprise content management (ECM) continues to evolve to services-driven platforms. Rapid changes in the technology and competitive landscape complicate businesses' objectives to grow revenue and serve their customers. This playbook outlines Forrester's outlook on ECM and provides tangible advice for enterprise architecture (EA) pros on keeping programs relevant. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

Get Access

You can read this complimentary report by registering with Forrester.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Already A Client?

Log in to read this document.

Table of Contents

  • Content Management Is Foundational For Digital Transformation
  • Forrester's Enterprise Content Management Playbook Shows The Way
  • Supplemental Material
  • Related Research Documents

Recommended Research