The Emerging Technologies Of The Digital Store

September 3rd, 2014

Lily Varon Principal Analyst

Adam Silverman

With contributors:

Martin Gill , Zia Daniell Wigder , Julie Ask , Peter Sheldon , Rebecca Katz

Summary

Retailers across the globe are investing significant resources and cash to adapt retail stores to meet the realities of digital disruption. The breakneck pace of technological innovation means retailers are inundated with promising opportunities to revolutionize the in-store shopping experience or the way the physical store operates. Some digital store initiatives are already making headway, such as mobile point of service and store fulfillment. However, the list of emerging or edge-case technologies available for retailers to consider keeps getting longer. In this report, we lay out the technologies currently on the periphery of the retail store and help eBusiness professionals understand which technologies represent promising opportunities and which are nothing more than distractions.

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