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For Infrastructure & Operations Professionals

The Forrester Guide To Equipping The Next-Gen Workforce

Don't Let Age Define Your Workforce Enablement Strategy

February 26, 2021

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Why Read This Report

In this demographic overview, we analyze the four generations in the workplace: Generation Z, Millennials, Generation X, and Baby Boomers. As Gen Z and Millennials increasingly represent a larger share of the workforce, they bring with them different expectations for technology. This report uses Forrester Analytics data to help infrastructure and operations (I&O) professionals examine the technology preferences of global information workers in all four generations — but it also highlights factors outside of age and helps companies problem-solve for employee.

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Table of Contents

  • Generational Data Matters Much Less Than You Think
  • Use Generational Data To Inform Employee Technology Strategy
  • Embrace A Modern Workforce Enablement Strategy For All Ages
  • What It Means

  • Shared Accountability And Automation Will Bring Progress
  • Supplemental Material
  • Related Research Documents

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