New Wave Report

The Forrester New Wave™: SaaS Marketplaces, Q4 2018

The Eight Providers That Matter Most And How They Stack Up

December 6th, 2018
Liz Herbert, VP, Principal Analyst
Liz Herbert VP, Principal Analyst
With contributors:
Allen Bonde , Jay McBain , Sara Sjoblom

Summary

In Forrester's evaluation of the emerging market for software-as-a-service (SaaS) marketplaces, we identified the eight most significant providers in the category — Adobe, ADP, Alibaba, Amazon Web Services (AWS), Microsoft, Salesforce, SAP, and ServiceNow — and evaluated them. This report details our findings about how well each vendor scored against 10 criteria and where they stand in relation to each other. Applications buyers can use this review to select the right partner for their software sourcing needs.

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