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For B2C Marketing Professionals

The Forrester Wave™: Community Platforms, Q4 2010

Lithium And Jive Lead The Way, With KickApps Close Behind

November 1, 2010

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Why Read This Report

In Forrester's 60-criteria evaluation of community platform vendors, we found that Lithium Technologies and Jive Software led the pack because of their mature tool sets and depth of services offered. KickApps, Telligent Systems, and Mzinga each offer capable technology solutions, best-suited for specific marketers who need extremely quick and light deployments, have technical resources at their disposal, or who are easing their way into social business tools. All five of these vendors are mature offerings, with a significant lead on the rest of the vendors in this rather crowded space.

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Tools And Templates

Best Practice Assessments

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  • Evaluated Vendors: Product Information And Selection Criteria

Vendor Selection Aids

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  • Forrester Wave™: Community Platforms, Q4 2010

Table of Contents

  • Marketers Require Specialized Community Platforms
  • Community Platform Evaluation Overview
  • Competition Among Vendors Gives Marketers Several Strong Choices
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

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