The Forrester Wave™: Enterprise Content Management — Transactional Content Services, Q2 2017
Our Evaluation Of 13 Vendors In A Market In Transition
April 5, 2017
Why Read This Report
In our 28-criteria evaluation of enterprise content management (ECM) transactional content services (TCS) providers, we identified the 13 most significant ones — Alfresco Software, Everteam, Hewlett Packard Enterprise (HPE), Hyland, IBM, Kofax, Laserfiche, M-Files, Newgen Software, OpenText Content Suite, OpenText Documentum, SER Group, and Upland Software — and researched, analyzed, and scored them. This report shows how each provider measures up and helps enterprise architecture (EA) professionals make the right choice when requirements are skewed to capturing, analyzing, processing, and managing large volumes of content to support customer and operational transactions.
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- Forrester Wave™: Enterprise Content Management — Transactional Content Services, Q2 '17
Table of Contents
- ECM Use Cases Evolve, Forcing Both Fragmentation And Consolidation
- Transactional Content Services Deliver Tangible Business Benefits
- ECM Transactional Content Services Evaluation Overview
- Vendor Profiles
- Supplemental Material
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