Save or Share this Report

For B2C Marketing Professionals

The Forrester Wave™: Enterprise Social Listening Platforms, Q1 2016

The 12 Providers That Matter Most, And How They Stack Up

March 2, 2016

Authors

Why Read This Report

In our 30-criteria evaluation of enterprise social listening platform providers, we identified the 12 most significant ones — Brandwatch, Cision, Clarabridge, Crimson Hexagon, NetBase, Networked Insights, Oracle, Prime Research, Salesforce, Sprinklr, Synthesio, and Sysomos — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2C marketing professionals make the right choice.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($2495 USD).

Purchase

Tools And Templates

Vendor Selection Aids

vendor selection icon
  • Forrester Wave™: Enterprise Social Listening Platforms, Q1 '16

Table of Contents

  • Social Listening Platforms Now Inform The Entire Enterprise
  • Enterprise Social Listening Platforms Evaluation Overview
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

Recommended Research