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The Forrester Wave™: Mobile Collaboration, Q3 2011

August 5, 2011

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Why Read This Report

Mobile collaboration means putting collaboration workloads onto all-important smartphones and tablets, then delivering a great user experience anywhere, anytime, on any device. This is a high bar to clear, but we found 13 vendors able to clear it. In Forrester's 15-criteria evaluation of mobile collaboration vendors, we found that Adobe, Box, Cisco, IBM, salesforce.com, SugarSync, Skype, and Yammer led the pack because of their commitment to tablets and smartphone platforms as well as a strategy aligned with the needs of the mobile workforce: low latency, cloud reach, and platform support. We also found many Strong Performers — AT&T, Citrix, Dropbox, Evernote, and Google. In this handpicked group of mobile collaboration vendors, no vendor slipped into the Contender or Risky Bet categories — at least as it relates to mobile support.

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Vendor Selection Aids

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  • Evaluated Vendors: Product Information And Selection Criteria
  • Forrester Wave™: Mobile Collaboration, Q3 '11

Table of Contents

  • Mobile Collaboration Requires A New App Approach
  • How We Selected And Evaluated Mobile Collaboration Vendors
  • Startups And Some Established Vendors Lead In Mobile Collaboration
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

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