The Forrester Wave™: Omnichannel Order Management, Q3 2014
IBM And Manhattan Associates Stand Out In An Increasingly Competitive Landscape Of Solutions
July 29, 2014
Why Read This Report
In Forrester's 77-criteria evaluation of omnichannel order management vendors, we identified the nine most significant software providers in the category — eBay Enterprise, hybris (an SAP company), IBM, Jagged Peak, Manhattan Associates, Micros, NetSuite, OrderDynamics, and Shopatron — and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help eBusiness professionals select the right partner for their omnichannel order management needs.
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Tools And Templates
Vendor Selection Aids
- Forrester Wave™: Omnichannel Order Management, Q3 '14
Table of Contents
- Order Management Platforms Rise To The Occasion
- Omnichannel Order Management Evaluation Overview
- The Results: IBM And Manhattan Associates Stand Out Above The Rest
- Vendor Profiles
- Supplemental Material
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